| Sr. No | Name of State /UT | Helpline No. | Date of Establishment | Run By |
| 1. | Andhra Pradesh | 1800-425-0082, 1800-425-2977 | 2009 | Government |
| 2. | Arunachal Pradesh | 1800-345-3601 | Government | |
| 3. | Assam | 1800-345-3611 | ||
| 4. | Bihar | 1800-345-6188 | 15.03.2011 | Government |
| 5. | Chhattisgarh | 1800-233-3663 | 21.01.2008 | Government |
| 6. | Gujarat | 1800-233-0222 , 079-27489945/ 46 | 24.12.2008 | Consumer Education and Research Centre (CERC) | 7. | Haryana | 1800-180-2087 | 12.08.2013 | Government |
| 8. | Himachal Pradesh | 1800-180-8087 | Government | |
| 9. | Jharkhand | 1800-3456-598 | August,2015 | Government |
| 10. | Karnataka | 1800-425-9339 ,1967 | 20-10-2008 | Government |
| 11. | Kerala | 1800-425-1550 | 07.07.2009 | Government |
| 12. | Madhya Pradesh | 155343, 0755-2559778 , 0755-2559993 | 01.01.2012 | Government |
| 13. | Maharashtra | 1800-2222-62 | 15.09.2011 | Consumer Guidance Society of India (NGO) |
| 14. | Manipur | 1800-345-3821 | 31.1.2013 | State Govt |
| 15. | Mizoram | 1800-231-1792 | 2009 | Government |
| 16. | Nagaland | 1800-345-3701/ 037022922232 | 24.12.2011 | Government |
| 17. | Odisha | 1800-345-6724, 1800-345-6760, 0674-2351990, 0674-2350209 | 03.05.2010 | Orissa Computer Application Center (OCAC) |
| 18. | Rajasthan | 1800-180-6030 | 15.03.2011 | Consumers Action & Network Society (CANS) |
| 19. | Sikkim | 1800-345-3209 | May,2009 | Government |
| 20. | Tamil Nadu | 044-2859-2828 | 02.11.2009 | Government/ CAI |
| 21. | Telengana | 1800-425-00333 | 2015 | |
| 22. | Tripura | 1800-345-3665 | ||
| 23. | Uttar Pradesh | 1800-1800-300 | 19.02.2014 | Government / Legal Metrology |
| 24. | Uttarakhand | 1800-180-4188 | 15.03.2014 | Government |
| 25. | West Bengal | 1800-345-2808 | 24.12.2011 | Government |
| 26. | Dadra Nagar Haveli | 91-976-212-1200, 1800-233-4004 | 21.01.2010 | Government |
| 27. | Daman & Diu | 91--976-212-1200 | ||
| 28. | Puducherry | 1800-425-1082,1800-425-1083,1800-425-1084,1800-425-1085 | 15.03.2015 | IIPA / Puducherry |
Consumer awareness, which refers to a buyer's knowledge of a particular product or company, allows the buyer to get the most from what he buys. Consumers know more about their choices when they have product information and benefit from knowing their rights, hearing about alerts and warnings and finding out about safety issues.
In 1986, the Consumer Protection Act was passed by the Government of India. The Consumer Protection Act is famous as COPRA . The main objective of this act is to decide the complaints of the consumers immediately and to make legal proceeding easy. A three tier judiciary system has been established under COPRA at district , state and national level to resolve the disputes of consumers.
| Sr. No | Act / Rule / Bill | Link |
| 1. | The Right to Information Act, 2005 | Right to Information Act, 2005 |
| 2. | The Consumer Protection Act,1986 | The Consumer Protection Act ,1986 |
| 3. | The Consumer Protection Rules, 1987 | The Consumer Protection Rules, 1987 |
| 4. | Consumer Protection Bill, 2015 | Consumer Protection Bill,2015 |
| 5. | FAQ Consumer Protection Act | FAQ Consumer Protection Act |
| 6. | FAQ consumer complaint | FAQ consumer complaint |
In keeping with its commitment towards ensuring towards greater transparency, CPHFS launched the Online Complaint & Monitoring Service (OCMS) recently.
